FAQ

  • 1. What is a Wedding/Event Content Creator & why should I hire one?

    Imagine us as your personal hype squad, completely dedicated to bringing your wedding content vision to life. In the weeks leading up to your big day, we’ll meticulously craft a custom Shot List—whether it’s capturing every magical moment of your first dance or getting that perfect shot of the seating chart before guests arrive. We leave no detail overlooked. And for TikTok creations? Whether you have specific trends in mind or need our expertise to suggest the latest ideas, we’ve got it covered. On your wedding day, we’ll manage the schedule, capture every precious moment, and ensure you can relive the day from the comfort of your pillow. This service is your secret weapon—the one you didn’t know you needed until all those unforgettable memories are instantly at your fingertips, with no need to hunt down friends, family, or photographers for photos and videos.

  • 2. What's included in the unlimited files?

    The great thing about hiring us is that we work fast. In order to provide an “instant” next day service. We will send all the photo and video footage for you by 5pm the next day. You are welcome to do whatever you like with the content. All the clips should give you even more content to spare.

  • 3. Do you shoot everything with your phone?

    Yes! But we have either an iPhone 14, 15 Pro Max. And we also have our DJI Pocket 3. We understand the need for high quality footage so we don’t skip on making sure the lighting is great and we got a good shot. It will not replace your professional photography or videography. The format of content is focused on behind the scenes videos and photos that are optimized for your Instagram or TikTok channels. If you want to re-create a popular trend that you love on social media, a wedding content creator will also help you plan and execute that on your wedding/event day!

  • 4. What can a couple expect from working with a wedding content creator—from consultation to the wedding day to after the big day/weekend?

    At Never Tell, here's how we make magic happen:

    DM/Inquire: Slide into our DMs to check if we’re a perfect match for your wedding/event vision.

    Initial Consultation: We’ll send you our packages and pricing, then dive into your plans and dreams.

    Book Your Event: We’ll craft a sample proposal, and once you’re excited, we’ll send over the agreement and invoice to lock in your date, plus a fun pre-wedding questionnaire.

    Discovery Call: We’ll finalize your shot list and cover any last-minute details, sometimes with your planner or other key players.

    Event + Content Capture: We capture all those unforgettable moments, making sure every detail is documented.

    Never Tell Post-Event: Get ready for instant memories! We deliver all your content, including edited videos, within 24 hours so you can relive the magic right away.

  • 5. Do you travel?

    Of course! We go where you go. We’re based in Toronto but just let us know and we can plan it out. Inquire for more details on this custom plan.

  • 6. Why would a couple need a wedding content creator in addition to their photographer and videographer?

    Event content creators can capturing your big day, offering something beyond traditional photography and videography. If you’re looking to include dynamic short-form iPhone videos and spontaneous photos alongside your professional photos and videos, a wedding content creator is a great addition to your capture team!